Corporate

PROGROUP Service Standards

  • To inform company executive staff about ongoing operations
  • To prepare service plan for companies
  • To develop service targets beyond expectations
  • To ensure proper application of service plan to attain targets
  • To establish effective and creative communication with company staff
  • To determine ideal strategies through accurate analysis on company requirements
  • To solve possible professional, technical or customer services problems in a timely manner, within the approach of mutual respect
  • To demand regular feedback from the companies about services we provide
  • To determine reasonable and fair offers for customers, in consideration of our service quality and related responsibilities

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